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Return Policy

If you are not satisfied with your purchase, you may return your dress for any reason, as long as you do so within ten (10) days of receipt.  The dress must be unworn (except for trying it on for fit and appearance), and with all tags in placeNote that shawls are non-returnable. Call our Customer Care Center at 1-877-863-JUMP (5867), or email us at cs@bridesmaidsbyjump.com within ten (10) days of receipt to request a return label.  At that time, a prepaid shipping label will be emailed to you; print the label and affix it to the original box containing the dress – it’s that simple!  You can either drop off the box at any UPS location or you can call UPS at 1-800-PICK-UPS (742-5877) to schedule a pick up.  Once the garment is received at our warehouse, you will receive a full refund for your purchase.  Note that dresses returned after ten (10) days of receipt of merchandise will be reimbursed for store credit only.

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